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Reach our team directly, or browse the answers to common questions below.
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Frequently asked questions
Quick answers to the things people ask most.
How do I access my generated content?
Everything you create is saved to your account. Open the relevant studio (Images, Video, Audio, Avatars) and find it under your creations, or download it directly after it finishes.
How do credits work?
Every generation uses credits based on the model and settings you choose — the exact cost is always shown before you generate. Your plan refills credits each month, and you can top up anytime.
What happens if a generation fails?
If a generation fails, the credits for that job are automatically refunded to your balance — you're only charged for successful results.
What's the difference between the plans?
All plans include the same tools and features — the only difference is how many credits you get each month. Pick the amount that matches how much you create.
What formats do I get?
Images are delivered as high-resolution files, videos as MP4, and audio as MP3 — ready to use for both digital and print.
Can I change or cancel my plan?
Yes. You can upgrade, downgrade or cancel anytime from your billing settings — changes take effect from your next cycle.
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